

{"id":649,"date":"2015-11-17T14:45:41","date_gmt":"2015-11-17T13:45:41","guid":{"rendered":"http:\/\/www.empower-pt.nl\/en\/?page_id=649"},"modified":"2025-02-17T15:04:37","modified_gmt":"2025-02-17T13:04:37","slug":"complaints-procedure","status":"publish","type":"page","link":"https:\/\/www.empower-pt.nl\/en\/about-us\/complaints-procedure\/","title":{"rendered":"Complaints procedure"},"content":{"rendered":"<div class=\"unreset-css\"><p><strong>We will do everything to ensure your therapy is to your liking. Should you still have a complaint for any reason or should you be dissatisfied with the therapy, please let us know.<\/strong><\/p>\n<p>The easiest way to make your complaint known is to discuss it directly with your therapist. Do you find that difficult? Then please contact Sandra Kuipers, director of Empower: <a href=\"ma&#105;&#x6c;&#x74;&#x6f;:h&#46;&#x64;&#x65;&#x6a;ag&#101;&#x72;&#x40;&#x65;mpo&#119;&#x65;&#x72;&#x2d;pt&#46;&#x6e;&#x6c;\">s.&#107;&#x75;&#x69;&#x70;ers&#64;&#x65;&#x6d;&#x70;ow&#101;&#114;&#x2d;&#x70;&#x74;.n&#108;<\/a>.<\/p>\n<p>You can also take your complaint to our external, recognized complaints committee. This is Klachtenportaal Zorg: <a href=\"&#x6d;&#x61;&#105;lt&#x6f;&#x3a;&#105;nf&#x6f;&#x40;&#107;la&#x63;&#x68;&#x74;enp&#x6f;&#x72;&#116;aa&#x6c;&#x7a;&#111;rg&#x2e;&#x6e;&#108;\">&#x69;n&#x66;&#111;&#64;&#x6b;l&#x61;&#x63;h&#x74;&#101;n&#x70;o&#x72;&#116;a&#x61;&#108;z&#x6f;r&#x67;&#46;n&#x6c;<\/a>.<\/p>\n<p>Our confidential advisor is Margaretha Ras. She can be reached via <a href=\"ma&#105;&#x6c;&#x74;&#x6f;:m.&#114;&#x61;&#x73;&#x2e;co&#97;&#99;&#x68;&#x69;&#x6e;g&#64;&#103;&#x6d;&#x61;&#x69;l.c&#111;&#x6d;\">&#109;&#x2e;r&#x61;s&#46;&#x63;o&#x61;c&#x68;i&#110;&#x67;&#64;&#x67;m&#x61;&#x69;&#108;&#x2e;c&#x6f;m<\/a><\/p>\n<p>Our whistleblower policy can be found here (Dutch): <a href=\"https:\/\/www.empower-pt.nl\/wp-content\/uploads\/2022\/06\/Klokkenluidersregeling-Empower-Psychotherapie-B.V.-.pdf\">Klokkenluidersregeling Empower Psychotherapie B.V.<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<div class=\"unreset-css\"><p>We will do everything to ensure your therapy is to your liking. Should you still have a complaint for any reason or should you be dissatisfied with the therapy, please let us know. The easiest way to make your complaint known is to discuss it directly with your therapist. Do you find that difficult? Then [&hellip;]<\/p>\n<\/div>","protected":false},"author":3,"featured_media":0,"parent":662,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-649","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaints procedure &#187; Empower Psychotherapie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.empower-pt.nl\/en\/about-us\/complaints-procedure\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints procedure &#187; Empower Psychotherapie\" \/>\n<meta property=\"og:description\" content=\"We will do everything to ensure your therapy is to your liking. 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