We will do everything to ensure your therapy is to your liking. Should you still have a complaint for any reason or should you be dissatisfied with the therapy, please let us know.

The easiest way to make your complaint known is to discuss it directly with your therapist. Do you find that difficult? Then please contact Johannes Vinke, director and co-owner of Empower: j.vinke@empower-pt.nl.

You can also take your complaint to our external, recognized complaints committee. This is Klachtenportaal Zorg: info@klachtenportaalzorg.nl.

Our confidential advisor can be reached via vertrouwenspersoon@polypartners.nl.

Our whistleblower policy can be found here (Dutch): Klokkenluidersregeling Empower Psychotherapie B.V.